Raymasood said:dear first you click on first bar and select "client id number"
then give the client id
Surname/Family Name: here must be your wife last name "not the first"
Date of Birth: give her date of birth
Place of Birth: give her place of birth as shown on her passport
then let us know is that works or not
Help
and make sure she is using her last name as it appears on sponsorship ............... since it is common for wives to change names after marriage ......