Holy. CRAP.
I just had the phone call with most polite, transparent, and informative IRCC agent EVER.
Just when I thought hope was lost, this agent was able to provide me with details about my application. He was initially a little bit reluctant to do so, but I told him that I’m going account is not working so I can’t access any information, and he was totally understanding and accommodating. This is incredible.
After four months, Now I FINALLY know that my security is passed and my eligibility and criminality are currently in progress. VO is Edmonton, and secondary office is Vancouver.
Whoever responded to my call at the IRCC today: thank you so much for being so kind and responsive and therefore restoring my faith in IRCC. I really think you deserve a raise. If more agents were like you, we’d be in a much happier place.
By the way I haven’t received the email that most people received about “ you may not have heard from us in a long time…” But i’m still happy nonetheless!