I think it is normal, no issues. I think they have to document it..just that they may get frustrated when answering to us about our status and tell us that we need to wait 12 months..I think we must call them once or max twice a month I had called mar 7th, next will call in April first week if there is no update till then..i hope it’s normal to have your interactions with ircc recorded in your application history in the tracker. hope they aren’t getting pissed, i contacted them twice in three weeks