Hi, thank you for your response. Did you quote specific steps from the GCMS notes or just the tracker? I have applied for the gcms notes a week ago. Hopefully get it soon.I was in the same situation. AOR dec 01, my application was stuck at background for a long time. I sent an email to the visa office, stated references from gmcs notes and copied the immigration minister (sean fraser at the time) the next day the background changed to completed. People did the same and their application was completed too. I find that sometimes its completed but its just stuck and ircc doesn't process. So you might wanna send those emails as well, to your processing office (mine was Etobicoke according to gcms notes) and copy the immigration minister. Ask why some steps have been completed, its way over processing time and its seems to be stuck in background check.