I tried a lot to login to the status tracker tool but it kept throwing error. I was able to connect with IRCC regarding the issue. I found that place of birth on my PR file is City/State whereas on my Passport it is City, State. Try using forward slash instead of comma for place of birth. It worked for me and hopefully might work for you as well.Did Tried all the possible combinations and still same error. How long usually it takes from the submission date to create tracker account, does IRCC Email you that know you can create account on tracker or not?