Canadian Passport - Mail-In Application Timelines

[Ver94]

Hi!
Can you please explain what you mean by “receiving facility”? I sent my application yesterday to the QC address above, so confused why it is being delivered to an address in Ottawa instead. Did you have the same experience as well?

I was confused as well, but I guess it has to go through OTTAWA before it gets to QUEBEC processing facility. No clue why.

Application Sent: December 18th, 2020
Application Delivered: December 21st, 2020
Credit Card Charged: January 8th, 2021

I sent in a inquiry since it's been 10 business days, hopefully they give us an update soon!

 

[sydcarton]

I was confused as well, but I guess it has to go through OTTAWA before it gets to QUEBEC processing facility. No clue why.

Application Sent: December 18th, 2020
Application Delivered: December 21st, 2020
Credit Card Charged: January 8th, 2021

I sent in a inquiry since it's been 10 business days, hopefully they give us an update soon!

Ah! I suspect the mailroom must be in Ottawa, so CanadaPost knows to direct it there. Good to know that your card has been charged which means you're on the right track. Please update the forum when you hear back from them!
Good luck!

 

[cmcll90]

I was confused as well, but I guess it has to go through OTTAWA before it gets to QUEBEC processing facility. No clue why.

Application Sent: December 18th, 2020
Application Delivered: December 21st, 2020
Credit Card Charged: January 8th, 2021

I sent in a inquiry since it's been 10 business days, hopefully they give us an update soon!

Any update after you sent it the inquiry?

 

[Ver94]

Any update after you sent it the inquiry?

We got a reply, on the 11th I believe, but it just said "we received the application and we are processing..keep in mind delays" , so not much to go off of. We concluded as much when they charged our mastercard. I was hoping for an estimated date of completion but we got no such thing.

 

[sydcarton]

We got a reply, on the 11th I believe, but it just said "we received the application and we are processing..keep in mind delays" , so not much to go off of. We concluded as much when they charged our mastercard. I was hoping for an estimated date of completion but we got no such thing.

Hmm, you may want to call and ask for the tracking numbers for the citizenship certificate/passport since it should be dispatched soon.

 

[sydcarton]

Application Sent: December 31st, 2020
Application Delivered: January 7th, 2021

Here's to hoping it wont take long.

Hi! Mine was delivered around the same time. Let me know if you do receive an update!

 

[cmcll90]

Hi! Mine was delivered around the same time. Let me know if you do receive an update!

No problem will do. You too please, i am trying to be patient but I do have a flight for February 13th so I am crossing my fingers for it to be here prior to that date.

 

[Ver94]

Hmm, you may want to call and ask for the tracking numbers for the citizenship certificate/passport since it should be dispatched soon.

Just an update. Our guarantor missed two calls on two seperate days from the passport processing office, so I guess nothing will continue until they can reach her.

 

[sydcarton]

Just an update. Our guarantor missed two calls on two seperate days from the passport processing office, so I guess nothing will continue until they can reach her.

Ahh damn, sorry to hear! Hope they manage to get in touch. Did they leave a voicemail? Thanks for the heads up. I’ll let my guarantor know to watch out.

 

[Ver94]

Ahh damn, sorry to hear! Hope they manage to get in touch. Did they leave a voicemail? Thanks for the heads up. I’ll let my guarantor know to watch out.

They left voicemail saying it's in regards to the passport application and they just have a few questions. She called them back and left a message when she is available for them to call and actually get through. Stressful but I'm glad that's it moving at least, I was expecting major delay considering the lock down and everything. It's a 1-800 number, so make sure to tell your guarantor to keep an eye out and answer the phone even from unknown caller

 

[shine1429]

Did anyone used certified cheque instead of providing credit card number?

 

[cmcll90]

They left voicemail saying it's in regards to the passport application and they just have a few questions. She called them back and left a message when she is available for them to call and actually get through. Stressful but I'm glad that's it moving at least, I was expecting major delay considering the lock down and everything. It's a 1-800 number, so make sure to tell your guarantor to keep an eye out and answer the phone even from unknown caller

Were you applying for your very first passport? I'm wondering because I had to submit the same application that is needed if you are applying for the first time due to having a damaged passport and couldn't renew it.

 

[shine1429]

Did anyone used certified cheque instead of providing credit card number?

anyone??

 

[cmcll90]

Hi! Mine was delivered around the same time. Let me know if you do receive an update!

I sent the form page for an update yesterday and received an email response today - they were able to confirm that the application was received and it is being processed (last week i had filled the form and at the time they said that it was not in their system yet). That at least gives me hope they are working their way through it. Hopefully this encourages you.

 

[sydcarton]

I sent the form page for an update yesterday and received an email response today - they were able to confirm that the application was received and it is being processed (last week i had filled the form and at the time they said that it was not in their system yet). That at least gives me hope they are working their way through it. Hopefully this encourages you.

Thank you!
I just saw that my credit card was charged today, so I will fill in the form and ask for an update.
Good luck! Hope it gets here before your flight on the 13th.