Hey guys,
Seems like some people are having similar issues. I'm traveling out of the country on May 9th. My renewal passport was supposed to arrive on April 25th, the agent I did the application with said it would be fine in time for my trip. I called the hotline a couple of days ago at 18005676868 and they said my file was nowhere near done, they recommended transferring my file to the main office at Vancouver Sinclair center. They said the office would then call me by the 6th of May.
My question is has anyone experienced this and did anyone actually not get a call from the office? basically, with this transfer am I most likely going to recieve a call to pick up the passport before my trip. Or to rephrase the question how likely am I going to be able to get my passport with this method.
Alternatively, if I want to take this into my own hands can I theoretically go stand outside that office at 5 am and hopefully see an agent. Pay the $110 next-day pickup option? At this point i'm literally just trying to exhaust all my options.
Thanks everyone.