Submitted Family of 3 Fresh Passport request at Service canada Brossard . Walk in without appointment. There was a queue before and after me.
waited around 12 minutes outside , on arrival an employee walk the line and ask everyone reason for coming ( she ask me in French, i said english ," What brings you here today" ), i said i want to apply passport, she then ask me again, do you have a travel date / plan. I said NO.
Same questions inside first counter,verifed the application and photos, said good, sit there , you will be called with name. I have my little girl with me.
it's a Random or that's the queue or becuase i have small child with me, i was called when i made my daughter sit the chair. less than 30 seconds.
everything was Smooth, but she took my son DOB cerifictae and went out and came back and said, she will retain it as your son was bron outside canada , we will send it for validation. You will receive it by post the orignal, is that ok with you. I said ok. she ask to strike off the date for Health card becuase quebec health card do not have date, only month and year, she took my sign next to the strking i did on her reqeust. she gave me 27th April would be the Maximum date i should get it if not call the number marked on the receipt.
i was working from home, so i was working on my mobile while she is doing her work. Except the Orignal retained (she gave areceipt for it). it was a smooth execution from the employee.
in and out in 40 minutes. she was slow, she said she will be slow, she will take time if i don't mind. it was not the regular outside cabins where peeple waiting, it's the office she took me in.