So my wife is from abroad, and I am from Canada. I am attempting to sponsor her.
I sent in all the paperwork, it was received and the processing has started by an email she received that was addressed by her name and given a UCI number and reference number sent via email.
She set up an account on GCKey and linked our application using that UCI and reference number and linked the application online successfully. Afterwards she received another email on her email account that seemed to be addressed to me (not her) giving a second UCI number and the same reference number.
Now she tried linking the new UCI under her GCKey but it didn't find it. So she contacted me about it, so I assumed I needed to create my own GCKey for it to link properly (thinking there was a primary applicant and sponsor input needed on their own separate and private accounts). So I created a GCKey and attempted to link the second given UCI number addressed to me with same reference number but it returns no findings no matter what I do.
What is the purpose of this secondary UCI number? Is this an error on their end? Is it an error on mine? I'm at a loss.
Also her account is telling her "action is needed" but there are no messages or indications as to what actions are required to move the application on.
Thanks in advance for anyone who takes the time to answer this.
I sent in all the paperwork, it was received and the processing has started by an email she received that was addressed by her name and given a UCI number and reference number sent via email.
She set up an account on GCKey and linked our application using that UCI and reference number and linked the application online successfully. Afterwards she received another email on her email account that seemed to be addressed to me (not her) giving a second UCI number and the same reference number.
Now she tried linking the new UCI under her GCKey but it didn't find it. So she contacted me about it, so I assumed I needed to create my own GCKey for it to link properly (thinking there was a primary applicant and sponsor input needed on their own separate and private accounts). So I created a GCKey and attempted to link the second given UCI number addressed to me with same reference number but it returns no findings no matter what I do.
What is the purpose of this secondary UCI number? Is this an error on their end? Is it an error on mine? I'm at a loss.
Also her account is telling her "action is needed" but there are no messages or indications as to what actions are required to move the application on.
Thanks in advance for anyone who takes the time to answer this.
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