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Canada post Delivery issues

Dimma

Star Member
Oct 22, 2012
171
38
I have shipped my CEC application through Canada Express post on 02rd April ,
Current tracking status shows " 2013/04/08 04:01 SYDNEY Item processed at local delivery facility".

I called up and open ticket with Canada post , They say there are scanning issues in Sydney location,
and they say they will contact me with the delivery information with in 5 days,

Anybody in the faced same situation , I am worried ,Please respond.

Thanks,
 

Winterfox

Hero Member
Aug 30, 2012
728
12
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
24-09-2014
Yea this happened to me last year while applying for my lmo bound work permit as my PG work permit was expiring. These Canada post guys screwed up big time and I lost my legal status in Canada. They assured me that the delivery would be in 2 days but it took them 7 days to deliver. However, I didn't leave them, I sat on their case everyday and even yelled at a few rude agents and made sure they rectify this mistake and inform CIC that they were the reason for me losing my status. Then they agreed to issue an apology letter stating the delay was from their end. I mailed that letter to work permits in vegreville alberta and lucky the officer remove my restoration status and made it regular work permit status.
Phewwww
 

bluelagoon019

Star Member
Apr 8, 2013
100
2
I got exactly the same msg when I tracked my xpresspost number.
I guess that it may be due to that they have lots mails to delivery.
 

Dimma

Star Member
Oct 22, 2012
171
38
Hello bluelagoon019,

When your mail reached Sydney , What Canada post told you?
 

bluelagoon019

Star Member
Apr 8, 2013
100
2
Dimma said:
Hello bluelagoon019,

When your mail reached Sydney , What Canada post told you?
Hi there,
I sent it on April 3rd. From the Canada post website, I tracked that it arrived in Sydney but always was in transition and wasn't delivered yet. No worries. The deliver information will be updated soon.
 

seab

Star Member
Mar 1, 2013
97
3
I too had problems sending in my application . It got there in 5 days not 3 days like promised. So i called and got a full refund.
 

pjcanada

Star Member
Mar 27, 2013
131
5
Toronto
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
29-06-2012
AOR Received.
01-08-2012
Med's Request
26-03-2013
Med's Done....
27-03-2013
Passport Req..
09-08-2013
VISA ISSUED...
20-08-2013
LANDED..........
21-08-2013
I always recommend courier service for safe delivery(like Fedex). CIC accepts application thru Fedex also. It may be costly but at least it gives peace of mind. My two cents for all new applicants...
 

bluelagoon019

Star Member
Apr 8, 2013
100
2
seab said:
I too had problems sending in my application . It got there in 5 days not 3 days like promised. So i called and got a full refund.
Really? That's excellent haha
you called Canada post to complain?
 

seab

Star Member
Mar 1, 2013
97
3
Yes i did indeed. I remember hearing a lady talk about getting a refund for her express post a while back when it wasn't delivered on time so i said why not try it. It cost me $15 to ship it express post so the refunded me my 15$ .
 

bluelagoon019

Star Member
Apr 8, 2013
100
2
Dimma, your tracking information about xpressport was updated?
Mine is still the same 'SYDNEY, Item processed at local delivery facility'' since April 8th.
 

BK11

Hero Member
Aug 6, 2012
365
5
Category........
Visa Office......
NDVO
Job Offer........
Pre-Assessed..
App. Filed.......
27-04-2015
Nomination.....
20-05-2015
AOR Received.
20-05-2015
Med's Request
Done already
Med's Done....
13-03-2015
Guys I want to send my application via express post...should I write courier address on my envelope?
 

Keden

Star Member
Jul 20, 2012
57
1
Montreal, QC
Category........
Visa Office......
CPP-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
Feb 24, 2013
AOR Received.
Apr 9, 2013
Med's Request
Apr 15, 2013
Med's Done....
Apr 18, 2013
Passport Req..
Feb 27, 2014
VISA ISSUED...
Feb 27, 2014
LANDED..........
May 20, 2014
Dimma said:
I have shipped my CEC application through Canada Express post on 02rd April ,
Current tracking status shows " 2013/04/08 04:01 SYDNEY Item processed at local delivery facility".

I called up and open ticket with Canada post , They say there are scanning issues in Sydney location,
and they say they will contact me with the delivery information with in 5 days,

Anybody in the faced same situation , I am worried ,Please respond.

Thanks,
Hi Dimma,

The same exact thing happened to me. Mailed application packet via XpressPost on February 22, 2013, and to date there has been no update. Still says as of today, 02/24/2013 Item Processing at Facility...BUT I received my AOR on April 9, 2013!

I called Canada Post back in early March and they explained that due to the large volume of mail received by the CIC office they don't scan all the mail they receive. That's why this happens. So not to worry, your packet is probably delivered.

You are also entitled to a full refund if you used XpressPost - as they guarantee 3day business delivery. I raised a ticket and also called. I got sent a cheque in the mail for the full amount.

Hope that helps.

Cheers.
 

Dimma

Star Member
Oct 22, 2012
171
38
Thanks keden.

@bluelagoon - mine is also showing the same status from April 08.Better you check with canada post .I raised a ticket and waiting for the reply .As keden said we can also hope that it might have reached there by 8th itself.
 

gta-tor-etob

Star Member
Jan 8, 2013
54
1
Job Offer........
Pre-Assessed..
This might be the worst case senerio but happened to my friend so would like to share:

while he sent 2 passports for VISA stamp to Ottawa, Canada post dint took no responsibility for registered post and simply said the package was probably lost and will re-imburse max $100/package with letter stating they lost it, while my friend had to pay $300/ticket cancelation. after a week luckily they found package and visa was issued.

Good Luck!!