You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
The purpose of my writing today is to lodge a complaint about a recent experience in Jack's Kitchen in which we went for our 6th-anniversary celebration. We found the quality of food and service not up to the mark.
To begin with, we organized our date in your restaurant thinking that it would be an extraordinary night considering your popularity among the food enthusiasts. Nevertheless, the meal that we received was cold. On top of that, my wife has a serious condition and she can not tolerate any level of heat, even after giving the instructions the curry was extremely spicy.
Given that we decided to order some cocktails but surprisingly enough, even after waiting for 45 minutes, the drinks never came. Upon asking about the booze to one of the serving staff, we were informed that the waiter forgot to convey the order to the bar.
Conclusively, I am requesting you to provide me with a refund or offer a complimentary dinner on my wife's birthday which is on Friday next week.
Your cooperation in this matter is highly appreciated. Furthermore, an open line of communication in this case will greatly help out.
Sincerely,
Katha Patel
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
- State what problems you had with the food you ordered.
- Complain about the service.
- Describe how you want the restaurant to resolve the problem to your satisfaction.
The purpose of my writing today is to lodge a complaint about a recent experience in Jack's Kitchen in which we went for our 6th-anniversary celebration. We found the quality of food and service not up to the mark.
To begin with, we organized our date in your restaurant thinking that it would be an extraordinary night considering your popularity among the food enthusiasts. Nevertheless, the meal that we received was cold. On top of that, my wife has a serious condition and she can not tolerate any level of heat, even after giving the instructions the curry was extremely spicy.
Given that we decided to order some cocktails but surprisingly enough, even after waiting for 45 minutes, the drinks never came. Upon asking about the booze to one of the serving staff, we were informed that the waiter forgot to convey the order to the bar.
Conclusively, I am requesting you to provide me with a refund or offer a complimentary dinner on my wife's birthday which is on Friday next week.
Your cooperation in this matter is highly appreciated. Furthermore, an open line of communication in this case will greatly help out.
Sincerely,
Katha Patel