This is what the embassy sent me today
Greetings,
This refers to your e-mail.
Please note that passports have not/not been received at our office to date. you may wish to check with the courier company. Please advise the courier name and tracking number.
I have called ups and they told me i should check with cairo visa office about the person who signed for the package there before starting an investigation
I've sent all the details to the embassy but they haven't responded, and they're about to close anyway, i guess this is the worst weekend ever, i've been crying since then