I applied on Feb 6, and my current work permit expires today. Still no updates. (AOR Feb 5).
I'm very anxious, as I have a job offer with the start date of May 22nd, however, as a condition of employment, I have to present them the BOWP by May 17th.
May the force be with us.
And for people calling IRCC, if you go here and pick "Work permit extension (new employer)",
https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-processing-times.html
You're gonna get the same info that the agent gave you. (Currently 93 days, working on applications from Jan 17).
I notice it updates every Thursday, but it's always at least a week behind.