Hello all,
Has anyone recently called the IRCC number 1-888-242-2100 and been able to reach an agent? My application (FC outland) reached in August 2020 but I have not received AOR or any letter from IRCC, so technically I have no tracking at all for about 10 months now. I am very worried if application is misplaced or something since most people who submitted around that time have got AOR at least.
I looked at this forum and a lot of people mentioned about calling IRCC to get a temporary file number, to at least know they are processing and application is safe. There is mention of using options 2 1 0 but it looks like options have changed and I was not able to get to any option which allows speaking with agent.
Please help, I might be not able to understand the options or missing some information. The only option I could speak with an agent was the "report abuse" option who transfer me back immediately and then I'm stuck again. Has anyone recently called and been able to through. These are the options I could see.
Press 1 for french, dont press anything to continue English
Press 1 for UCI, 2 for no UCI
Press 1 for "existing application"
After this it will get stuck as its asking for application number and I do not have one! And there is no option of speaking with agent!
I would really appreciate your help with this, especially if you have recently called and been able to get through to an agent.