Hello here..concerning the debate whether call agents influence application processing or not. .I can't say they do or not but what's for sure is that it's being said while waiting for a call agent to attend to you that " a call agent can't influence on the decision of ur application " .But not influencing on the decision of ur application doesn't mean he can't remind a superior officer to work on ur application
I'm saying this bcus I called on Tuesday 19th February and an agent named Peter told me he would drop a note to remind superior officer about my application which is already more than 6 months. .he said I should call again if I don't get a response by April ..I decided to raise cse the next day and guess what. .this is the response I obtained ..
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that the agent who responded to you on February 19, 2019, took the appropriate actions to follow up on your request.
If you do not receive more information or a decision by March 21, 2019, we invite you to contact us again by using the IRCC Web form available on our website.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Agent Marina
I'm not insinuating anything but I'm hoping the agent could really remind the officers to look in our cases. .what do you think guys