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Not anymore, its locked since I submitted the form yesterday :(
So how should I proceed ?
Thanks
Use the webform option to begin with and let's be open towards other strategies from others here in this forum incase if there is any. Anyways there's nothing to panic or worry, webform can and will help out.
 
Use the webform option to begin with and let's be open towards other strategies from others here in this forum incase if there is any. Anyways there's nothing to panic or worry, webform can and will help out.
Thanks a lot, I'll go with the webform route, I think also that the agent will notice that it is the same activity, logically you can't do the same activity twice, meanwhile the status of my additional document changed like this :

Review of additional documents The additional documents you provided have been uploaded.
 
Got an ADR yesterday, they were not able to open the Employment Reference Letter at their end so requested to re-upload in proper format. I uploaded the same PDF again as I was able to open it at my end, I cross checked by sending it to my friends email and she was also able to access the PDF.
Later on I sent an e-mail to CPC Ottawa e-mail ID mentioning about the ADR and attaching the PDF.
I also used CSE web-form to inform CIC that i have sent an email too after uploading the requested PDF on my CIC account.
 
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Got an ADR yesterday, they were not able to open the Employment Reference Letter at their end so requested to re-upload in proper format. I uploaded the same PDF again as I was able to open it at my end, I cross checked by sending it to my friends email and she was also able to access the PDF.
Later on I sent an e-mail to CPC Ottawa e-mail ID mentioning about the ADR and attaching the PDF.
I also used CSE web-form to inform CIC that i have sent an email too after uploading the requested PDF on my CIC account.
How did you send an email to Ottawa ? thanks.
 
I used CPC-CTD-Ottawa@cic.gc.ca as the e-mail ID.
I hope they are able to access the PDF somehow now. Fingers crossed.
Why don't you just rescan the thing and convert it to PDF through an online converter ? quite simple since the first one was deemed not readable by IRCC.
I hope this helps.
 
Why don't you just rescan the thing and convert it to PDF through an online converter ? quite simple since the first one was deemed not readable by IRCC.
I hope this helps.
Yea will surely do that if I get any additional request. They wrote in the request that they were unable to open the PDF. So might be the case that the doc did not get properly uploaded or got corrupted while uploading. I have shared the PDF on e-mail too so let's wait n watch :)
 
Hi experts,

Where can we submit the documents if we miss to attach anything in CIC website. Is there any mail I’d where we can send the documen
 
Yea will surely do that if I get any additional request. They wrote in the request that they were unable to open the PDF. So might be the case that the doc did not get properly uploaded or got corrupted while uploading. I have shared the PDF on e-mail too so let's wait n watch :)
But how were they able to process these documents during the R10 if is was corrupted, because normally before you clear medicals the document are checked superficially but checked anyway, if only the process was open to the public so we can know more :)
 
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But how were they able to process these documents during the R10 if is was corrupted, because normally before you clear medicals the document are checked superficially but checked anyway, if only the process was open to the public so we can know more :)
Yea true :) ... I guess the concerned visa officer might not have the correct PDF reader it seems :P ...
CIC processing team is like a person who knows everything about you but you don't know even 1% about how that person works :)
 
Yea true :) ... I guess the concerned visa officer might not have the correct PDF reader it seems :p ...
CIC processing team is like a person who knows everything about you but you don't know even 1% about how that person works :)
Did you get an acknowledgement following your email ?