2016istheyear said:
I'm gonna keep calling them all day. Let's see how they like it
I dont think call agent is helpful. Specific case inquiry is better since it will be read by VISA office (maybe).
For my PR app, I hadn't called them once.
When I got married and emailed CIC that my martial status had changed. I had waited for 3 months without hearing anything. However, when I sent specific case inquiry asking them when they gotta request my spouse forms and documents.... after few weeks, I got replied back from cic that they don't any thing from me rightnow... blahblah... however the next few days I got email from cic the application kit to add my spouse.
also, i helped one of my friend to extend his PGWP. His first work permit was valid on for 10 months while he had done 2 years college program. At first, he kept contact cic call agent 3 times. first, he was told to wait untill jan 2016 they will contact him. 2nd call, they said they will contact him in April. 3rd call they said they will contact him in May. So I advised him to apply for a extension online. We wrote a letter explaining about the whole situation and attached with application. within 2 days, he got email update in his online account saying the application is canceled and they are reissuing him a new work permit because it was their mistake for his first work permit.