No you can't trust anything CIC says. My MP has called them several times on my behalf and each time they've simply pushed the date back after the previous promised date came and went. First they said "he'll get a decision by end of July AT THE LATEST," then "end of July or early August," then "maybe mid-August or end of August." The first two answers were lies and I have no doubt the most recent answer will turn out to be a lie as well. They have no intention of keeping their word and just say anything to get people off the phone. I hate to be a buzzkill but it's true.