Did your letter of employment had duties listed?My employer doesn't issue reference letters. So I had just my letter of employment to use. I guess that didn't satisfy them. I'm not asking what happened? I'm asking what I can do to salvage this?
I've entered the pool again, good thing is our scores are still high so fingers crossed for ITA tomorrow. But it's just so much work gathering documents to reapply.
if not than you should ask your employer to write it and issue a new one. if yes try choosing closest NOC to duties, may be you can ask seniors or post your duties here and ask for NOC code and i think it should match the main sentence of NOC code and match with some duties in list
Good luck, my situation is bit same but I have provided LOE from HR itself and from myself, After hearing about you I am bit scared, my current status is recommended pass, did agent told you recommended pass at anypoint?