I submitted a case inquiry specific about an hour ago and I recieved this email,I'm a bit confuse why it says citizen and refugee immigration Canada.. Has anyone who has submitted thesame thing recieved this email before,
UN MESSAGE EN FRANÇAIS SUIVRA.
*** This is an automated message ***
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
You may expect an answer if:
* you have submitted an application,
* your application has exceeded normal processing times
* you wish to report important changes or an urgent request,
* you wish to change or add a Representative,
* you wish to report a technical issue with IRCC online services.
Please note that we will not respond if you have not completed all the mandatory fields when submitting your question.
Submitting the same request multiple times will not expedite the processing of your enquiry.
The turnaround time for a response is of 10 business days.
Please note that IRCC can only communicate with you in one of our two official languages: English or French.
For non-case specific enquiry, please visit the online
Please do not reply to this email.
Sincerely,
Immigration, Refugees and Citizenship Canada