That is sad. Exact thing happened with me when i sent my Immigration file. They returned the file because i didnt provide them with a photocopy of my passport But i did and i found the photocopy in the reteruned package. Actually, i didnt complain i just sent a new file.Oblivia said:My application was returned (letter dated May 14; it was mailed May 15). Reason: they are asking me to "provide photocopies of the biographical pages of all passports for the (4) year period preceding the date of [the] application". But I DID include that.