I disagree with this , CIC agents are specially posted just to answer applicants queires, it in no way going to speedsup or slows down the processing time, more over the apllication rejected is taking approximately 3 months to be recieved back, we have people in this forum who were shocked to see there application returned after 3 months and there cap being filled by that time. Specially in India it is hard to know whether you BD has been encashed...
So if any applicants feel they should contact CIC they should happily do it, email would be the preffered way to get the INFO, if nothing works then we can call up the CIC office but should not pester them with repeated calls...
Regards
Bindu
[If you choose to call them, it does not change the standard answer you get and it does not stop them from returning your application after 3 or 6 months.
The reason for the backlog is inadequate staffing and if less people are calling, they can reassign more people to review applications. Moreover you can not make any changes to your application until they have contacted you. Finding out that your application is under review is of no help until the review is completed and either accepted or rejected. Everyone needs to relax and stop stressing over what they can not influence. There is a time frame for the new process and most of the checks are being done in Nova Scotia. The VO will only verify documents and issue visas which will make the process faster. The difficult part is Nova Scotia. This is why it is taking so long. Stop stressing, enjoy your life and wait for a pleasant surprise.]