I have not read any responses from the Minister's office regarding Buffalo specifically, but here is what we did.
We wrote to him and received a reply which I posted on the thread. We are London applicants and said so but the reply they sent made no reference at all to the points we made about the discrepancy between London VO's processing speed or communication and that of ND and Manila. In fact, the reply didn't address any of the points we made - it just cited "procedural fairness" of first come, first served as the way they process applications, which we all know to be untrue.
We have just written back and made the same points more forcefully giving them the web links to the London site and also this tracker as evidence. We have also asked them to look at our case specifically as we will not make processing time quoted by London for Cat 2 now and we want to know why. It is clear London is not practising in order processing and so we believe there is a need to examine what is going on there with regard to them following the Ministerial instructions.
A change of address that we put onto ECAS 14 days ago has still not been amended although they quote 15 days to change it and there has been no response to our case-specific e-mail to London although it is now over their reply deadline of 28 days.
Terrible communication all round, but we keep hoping.........
