In my copy of the letter, I have checked that all those information are stated. I can show you but since it is a long letter and I only have a pdf copy of it with the details removed. I had others pm me on this to have my letters looked. I can share it with you through email just PM me.specialmary said:For your first point, you need officer's signature, salary, period of employment, etc. Look at the document checklist for a list of their requirements. If you do not meet their requirements for letters your application may consider incomplete. You may write verbatim of your work letter (minus personal details) here so that we can judge what is missing.
For your canadian credentials, I believe you need both copies of transcripts AND copies of your certificates (as stated on their instruction guide). Having either one only may be another reason of rejection.
I did attached my transcript and my certificate. Transcript would be all the compiled grades over the years i studied and certificate would be the piece of paper stating what degree I took and graduated (I stated these just to be sure we are on the same page)