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Application Package Returned

hwillia

Newbie
Feb 4, 2018
5
0
Hey guys,

We got a letter in the mail this week along with our application saying we'd been refused. :( I guess I misunderstood the directions for the Additional Family Information and didn't realize the sponsor had to be on this page - I thought it was strictly the non-Canadians involved in the application so only my Applicant is on the page (we have no kids).

Anyway, a couple days later we got an email saying we could link our account online, so I've done that, and I was wondering - can I just upload the updated/corrected IMM 5406 (addl family info) or do I have to completely resubmit the entire package by mail?
 

JulianaAndrew

Hero Member
Feb 14, 2017
670
314
Colombia
Category........
FAM
Visa Office......
Bogota
App. Filed.......
26-07-2017
Doc's Request.
Schedule A and PCC: 01-09-2017
AOR Received.
AOR1: 01-09-2017, AOR2: 19-09-2017
File Transfer...
15-09-2017
Med's Request
02-01-2018
Med's Done....
23-01-2018
Interview........
06-12-2017 - Passed
Passport Req..
06-12-2017
VISA ISSUED...
05-03-2018
LANDED..........
10-03-2018
This is very confusing. If your application was returned, you shouldn't be getting an email saying you can link your account online. Can you show us what the email said?
 

hwillia

Newbie
Feb 4, 2018
5
0
This is very confusing. If your application was returned, you shouldn't be getting an email saying you can link your account online. Can you show us what the email said?
We managed to link the application successfully, and weirdly online it says it's in processing. The letter says it is not in processing.

The email says:

Dear Client,

This email is regarding the Application for Permanent Residence under Family Class Sponsorship that you submitted to this office.

Attached please find a letter related to your application. Please fully read the attachment and save this message for your records.

and then a few more blurbs, and then a French version. The PDF says:

Dear (my fiance's name),

This is an automated system-generated letter to acknowledge the receipt of your application. Your application has been assigned the unique file number indicated at the top of this letter. All your correspondence with this office should refer to that unique file number. This letter confirms that your Application for Permanent Residence as a member of the Family Class was received by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in Mississauga on 05/12/2017.

Link your Paper Application to Your Online Account!

etc.


The letter, however, is our full package returned and indicates we have an incomplete field on the Additional Family Information page.

:/
 
Sep 9, 2016
75
8
We managed to link the application successfully, and weirdly online it says it's in processing. The letter says it is not in processing.

The email says:

Dear Client,

This email is regarding the Application for Permanent Residence under Family Class Sponsorship that you submitted to this office.

Attached please find a letter related to your application. Please fully read the attachment and save this message for your records.

and then a few more blurbs, and then a French version. The PDF says:

Dear (my fiance's name),

This is an automated system-generated letter to acknowledge the receipt of your application. Your application has been assigned the unique file number indicated at the top of this letter. All your correspondence with this office should refer to that unique file number. This letter confirms that your Application for Permanent Residence as a member of the Family Class was received by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in Mississauga on 05/12/2017.

Link your Paper Application to Your Online Account!

etc.


The letter, however, is our full package returned and indicates we have an incomplete field on the Additional Family Information page.

:/
You haven’t been denied just fill out the highlighted parts that need to be filled out and resend it back. My package was returned twice before it went on to the processing stage.
 

JulianaAndrew

Hero Member
Feb 14, 2017
670
314
Colombia
Category........
FAM
Visa Office......
Bogota
App. Filed.......
26-07-2017
Doc's Request.
Schedule A and PCC: 01-09-2017
AOR Received.
AOR1: 01-09-2017, AOR2: 19-09-2017
File Transfer...
15-09-2017
Med's Request
02-01-2018
Med's Done....
23-01-2018
Interview........
06-12-2017 - Passed
Passport Req..
06-12-2017
VISA ISSUED...
05-03-2018
LANDED..........
10-03-2018
You are very lucky. This means you won't go back to the queue. Just send the package again with the form correctly filled out. They will be able to keep processing your application instead of just treating it like a brand new one.
 

jordo

Hero Member
Apr 27, 2014
472
159
Regina, SK
Double check to make sure all the forms are the most recent version. If a form is out of date, it may be returned again. Optionally, I would redo the forms where it asks for UCI numbers (now that you know what the applicant's number is).

Also, it may be prudent to include a small cover letter indicating that the package is being resent and already has an application number assigned. so they don't mess things up by attempting to assign it a new application number.
 
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bieber123

Star Member
Jun 8, 2016
127
16
Hey guys,

We got a letter in the mail this week along with our application saying we'd been refused. :( I guess I misunderstood the directions for the Additional Family Information and didn't realize the sponsor had to be on this page - I thought it was strictly the non-Canadians involved in the application so only my Applicant is on the page (we have no kids).

Anyway, a couple days later we got an email saying we could link our account online, so I've done that, and I was wondering - can I just upload the updated/corrected IMM 5406 (addl family info) or do I have to completely resubmit the entire package by mail?
What do you mean? You didn't put your spouse name on the form?
 

hwillia

Newbie
Feb 4, 2018
5
0
What do you mean? You didn't put your spouse name on the form?
I'm the sponsor, we didn't put my name on the Additional Family Information page because I didn't think that page was meant to include the sponsor. I thought it was only the applicant and any of their family (for instance if they were bringing children).
 

bieber123

Star Member
Jun 8, 2016
127
16
I'm the sponsor, we didn't put my name on the Additional Family Information page because I didn't think that page was meant to include the sponsor. I thought it was only the applicant and any of their family (for instance if they were bringing children).
Yeah, only applicant fills this up right? But on the form you would have declared spouse, parents, and siblings. So, the applicant didn't put your name on the spouse section?
 

hwillia

Newbie
Feb 4, 2018
5
0
Yeah, only applicant fills this up right? But on the form you would have declared spouse, parents, and siblings. So, the applicant didn't put your name on the spouse section?
No, because we thought that was only for people who would be coming to Canada / being sponsored.

So we've added me as the spouse, does he also need to list his parents? They will not be sponsored...
 

KBH

Champion Member
Sep 13, 2017
1,454
763
Toronto, ON
Category........
FAM
Visa Office......
Mississauga
App. Filed.......
August 2nd, 2017
AOR Received.
September 22nd, 2017
File Transfer...
October 7th, 2017
Passport Req..
December 29th, 2017
VISA ISSUED...
January 23rd, 2018
LANDED..........
Feb 1st, 2018
No, because we thought that was only for people who would be coming to Canada / being sponsored.

So we've added me as the spouse, does he also need to list his parents? They will not be sponsored...
The Additional Family Information form has nothing to do with who is accompanying the applicant to Canada... you need to fill in ALL family members on this form. Spouse, parents, and siblings (even half-siblings/step siblings).
 

jordo

Hero Member
Apr 27, 2014
472
159
Regina, SK
No, because we thought that was only for people who would be coming to Canada / being sponsored.

So we've added me as the spouse, does he also need to list his parents? They will not be sponsored...
Yes. Everything asked for on that form is from the Principal Applicant's point of view whether or not the family members are coming to Canada or not. For estranged relatives, or if they refuse to provide their addresses, put estranged and unknown

So, Applicant (themself),
Applicant's Spouse (the sponsor),
Applicant's birth mother and father,

Applicant's children. Step children if they are a step parent to the sponsor's children, or also if they were a step parent to a child in a previous marriage (if applicable)etc.

followed by the Applicant's siblings by blood,
Applicant's step siblings (children of applicant's parent who remarried and had children with new spouse, also children of a step parent which created a blended family)
Applicant's legally adopted siblings if either parent of the applicant adopted a child.
 

Sous02

Hero Member
Jul 25, 2015
972
59
Category........
Visa Office......
warsaw
Job Offer........
Pre-Assessed..
App. Filed.......
18-04-16
Doc's Request.
22-08-2016
AOR Received.
06-05-16
File Transfer...
28-05-16
Med's Done....
Up front/passed
Interview........
Waived
Passport Req..
10-10-2016
VISA ISSUED...
17-10-2016
LANDED..........
02-11-2016
Think of it as two different applications. One for you to be a sponsor and the second for your spouse. Imagine you are only filling in yours and your spouse is filling in the applicants. That will help all the way through. Double check everything again just in case they stopped looking through your file at the first major mistake.
 
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Jul 20, 2014
18
2
Hello, everyone, I need help with something. Today I received an email from CIC giving me the ok to go ahead and do my medical and they also emailed me the medical form. however, they also emailed my mom saying "Dear Client,

This email is regarding the Application for Permanent Residence under Family Class Sponsorship that you submitted to this office.

Attached please find a letter related to your application. Please fully read the attachment and save this message for your records".

We are not understanding what they are asking for, could someone please explain it to me. Thanks in advanced.
 
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