Hi fellow applicants, I am new to this forum and I appreciate the work you are doing here.
We made our application last year and after a long waiting process we received our pass. request. yet the stress continues because we are not in Canada and we are coming back at the end of the summer. We cannot mail them our passports. Before our departure from Canada, we contacted CIC asking if we are required to submit an address change form although our permanent address is still in Canada. They told us all necessary communication with us will be made via email and in case our application is approved while we are away, we could contact the Canadian Embassy. The embassy in our home country says that they cannot process our file as they do not have access to it. I sent an email to OttPilot-immigration@cic.gc.ca 6 days ago but have not received a reply yet. how long does it usually take them to reply? we also tried the call center. they say we need to wait for a reply to our email. the pass request email we received states that CIC should receive our passports within 60 days and I am worried about the deadline. I wonder if anybody here has any suggestions. thank you!
I made a note of our info and time line below for the tracker:
application (2 people) 23 March 2012
payment 28 March 2012
PER 12 April 2012
RPRF request April4 2013
medical request April 5 2013
passport request May 13 2013
visa office Ottawa
nationality Turkish
work experience other