I called CIC few times, sometime I get a person in bad mood and sometime one in less bad mood. i don't know why it is so.legalfalcon said:
but most of the time I am able to talk to them, rather than they started attacking me, with this trick.
I start my conversation with a request and a question for them and always mentioned that I am not looking for any information on my case, but i have some questions. then most of them responds better. they sometime take my application number also. And later I softly put that I am worried about my application and once or twice they did helped me
so what Kind of questions i put to them,
1) that I have updated my address but its long time I haven't heard anything from CIC,
2) or I Updated my passport number but I haven't heard anything from CIC (even though I did), just to start them looking into it.
be polite and always try to ask their help, but sound confident, not too confident though.
Once I memtioned that i have received my GCMS notes and some parts I am not able to understand, she said that they are not allowed to discuss anything about GCMS and they are supposed to cut the call on GCMS. But then I requested that if she can "guide" me on some general terms. and she did almost for 7/10 minutes.
at the end, CIC agents give very little information, atleast to me. but atleast they don't start bashing on me.
let me know if it helped anyone.
Thanks
Shiv
