Hello Everyone..
Just want to share further Medical experience with Medibank Health Solution.
i called MHS to book follow-up medical for my spouse, the lady there advise me to bring few things which includes , copy of passport, photos , Medibank letter and the Xray Form. when i inquired where i get this form she said she dont know you have to search the internet.
in my best knowledge these forms are with the doctor and we dont need to take these with us.
Remember this is the further medical for my spause where as the actual medical of all family was already completed couple of months ago in which we took the forms immigration sent us.
it was really frustrating for me and i called 3 times to Medibank Health Solution to inquire about these forms . They advise me without these forms they cant do the Xray. When i was unable to find this form online and called them 3rd time than i got an advise to get it from immigration .
Canada immigration does not respond on phone so i have to send them an email.
i emailed them explaining everything and requesting the forms.
in reply they sent me following email :
Good Afternoon,
Refer File: Bxxxxxxxxx
Medibank Health Solutions will have the forms which you are emailing about. Please ensure that your spouse takes with them their passport and passport sized photos for the forms. It is also suggested that they take with them the letter which you received mentioning that a repeat chest x-ray is required.
When they go for the appointment please have Medibank Health Solutions contact our office direct if they have any problems. They may also wish to take a copy of our email along with them to the appointment.
Regards
Immigration Section / Section de I'immigration
sydney.immigration @ international.gc.ca
That was the sigh of relief and now my spouse additional medical is completed .
i share it for all users who might get same problem from MHS.
Good luck ...
