The question is the general email reply. When Sydney office replies it will be from CIO-Sydney-search-enquiry @ cic . gc. ca.Michal said:I called CIC a minute ago. No changes to my operator. She said that my application was rejected in error and that they are waiting to have it fixed. She said there is a note on my file about the issue coming from the Sydney office. I sent 2 x CSEs and received an automated reply coming from an email : Question @ cic . gc. ca
Is that the Sydney office? I also sent a CSE to my local VO and received an automated reply directly from the office.
I've read somewhere that it is also a good idea to send fax to Sydney office. Anybody has any experience with it?
I am getting frustrated by hearing "they are waiting to have it fixed" for the last 3 weeks...
Thanks.
I don't recommend sending any fax rather send it directly to Sydney office via e-mail (the direct e-mail and also via the CSE e-mail online) at least this way you document everything. I know the waiting is hard but its well worth it no matter what the reply atleast you know the outcome.