Hello. I would like to ask this question on behalf of a relative. This person received a CoPR via the Express Entry program in Aug 2019. But he had upcoming wedding plans (Dec 2019) and informed the CIC promptly, and did not land while single. The spouse was added after the wedding. And while the dependent was added to the file, the applicant has received NO communication on the outcome since then. Here's an easier-to-read timeline.
Express Entry - Invitation to Apply: August 22, 2018
Application received by CIC: September 30, 2018
Express Entry CoPR received: August 21, 2019
Informed CIC of upcoming wedding in Dec 2019: September 10, 2019
Application, fees and documents submitted for the addition of spouse: February 13, 2020
Medical examinations conducted for the primary applicant: July 23, 2019 (first) and August 12, 2020 (again)
The High Commission in question is New Delhi, India. It's been 2.5 years since the spouse was added and there has been no worthwhile reply to all email or webform requests from the High Commission since then.
Experts in the forum, do you have a suggestion on what to do next? How to get a status update or response from CIC? Thanks in advance.