I got an e-mail response stating that all questions have to be raised on their web form (Case Specific Enquiry) and when I submitted an enquiry through the web form, I got an auto response stating that a response will be provided within 25 working days. What I am surprised is how there is little to no information on how long they take to stamp and return a passport on their website. I am completely clueless; my office thinks I am making excuses to not travel. Smh.
E-mail response:
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From: ABDBIIMMIGRATION@international.gc.ca <ABDBIIMMIGRATION@international.gc.ca>
Sent: Tuesday, June 12, 2018 14:12
To: xxx@gmail.com
Subject: RE: Application # XXXX - Passport Status
All enquiries must be submitted through the Case Specific Enquiry link (Ctrl+click to follow the link). Please note that we will not respond to any enquiries that are not submitted through the Case Specific Enquiry link.
For all e-mail correspondence with our office, we request you to use the enquiries form at: Case Specific Enquiry link
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Link:
https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=abu dhabi&_ga=1.68913873.1703483113.1416458348