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And owner of the property was responsible hence it was true

I am sorry to say but it was not TRUE that is I’m sure about as I was confuse about False and Not given because answers were not in chronological order in passage and having spent good 10 mins on that question one thing I know that it was anything but TRUE.
 
Listening mcqs answers are-
11- 3years experience
12- with or without qualification
13- not remember
14- not remember
15- flexible hours
16- writing report
17- media
18- provide good services
19- not as old as she expected
20- getting feedback

18- talk to customer. I think
 
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I
It was neither false nor not given
It was TRUE
Because owner of the property is responsible for billing whether he rent his property , he should have to inform
it was false. As in question it was said. That occupant of that building is responsible for bill payment. So this is false. As property owner is responsible
 
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