It's absolutely ridiculous they are focusing on paper applications instead of online, It logistically doesn't make any sense at all. With paper, someone has to manually check every piece of information, upload it to whichever database they use, and then Process it which takes several steps. With Online it doesn't allow you to make any major mistakes and all of the information is already in their system!!!!
It's beyond frustrating that Online applications are not being put first, if anything they should process paper LAST.
I don't mind that much that they're focusing on paper applications. What I do mind about is the deception and the lack of transparency. They knew they would prioritize paper applications over online for at least several months and they purposefully didn't communicate it because people would keep submitting paper applications instead of online. By doing so they've effectively created a "lower class" of applicants whose applications matter less even when paying the same fee. That's what pisses me off.