reply again to the first mail you got from them, where they asked you for details. State your condition in it.
Akashdeep so to be clear -
For 1st ticket number they replied and asked for 10 details. Here I didn't reply.
For 2nd ticket number also they asked for details. To this I replied.
For 3rd ticket number the mail's subject said "[external]" so I am not expecting a reply.
For 4th ticket number email which I sent them today is a fresh mail with different ticket number
So should I reply to first ticket number even after replying to second ticket number and sending a new mail today ?[/QUOTE]
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