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Interesting, I just noticed that too, a couple of people got test invite before fingerprints/BG? Didn't know that ordering was possible..

Got FP request email today Jan 20th. No change in tracker, last change was GU on Jan13th.

Hmm if you just got the AOR today then I wouldn't expect it to work yet, you'll want to allow 1 to 3 days before you can register.

Last 2 days I've noticed the "Updated" date was refreshed on the tracker - that's a GU, right? No change otherwise, everything is still "In progress", but i guess that means it's being worked on somehow..

Also was finally able to register on the new tracker today (approx 8 weeks after AOR). Current status is "In progress", with language, background, physical presence and prohibitions all in progress Anybody else who couldn't register, try it now and let us know if it works. Note, i had issues...

HALLELUJAH!! I had checked earlier today with the usual result but tried again after seeing your post and finally managed to register too! Same deal, had the "Updated: December 13th, 2022". Let's see if others in the same state are fixed now too.. NOTE: I had some issues registering with...

That's the same response I got last week, at least it's a proper acknowledgement. Seems like they should have all the info they need now to get a fix, hope they get it sorted soon. Having worked on a lot of software projects it wouldn't surprise me if it takes a while but maybe they can get it...

FYI I got a response to the web form ticket I submitted (using the old web form) re registering for the tracker - nothing major, just that they're looking into the issue and will contact me when they know more, but I'm glad to have a genuine response and to know it's on their radar.

Yeah, it certainly doesn't seem like there's any system-wide fix for applications in this state for now. I'm still trying it once per day just in case but at this point I'm pretty much relying on watching my email as the de facto tracker until one of the following happens: - I get a response to...

Yeah tried all that many times, same with cookies, cache, incognito, different browsers, phone browser but none of it works - it seems to be a backend issue, the response from the "get-email" request where the user's UCI & application number are sent up returns false, instead of the email on record.

No change for me either, and no response to my tickets with detailed inspector screenshots on new & old web form (apart from automated reply). I'm glad if it's starting to work for some people, maybe they're fixing bad/missing data in the backend DB.

Oh, looks like there's a thread about it too https://www.canadavisa.com/canada-immigration-discussion-board/threads/technical-error-online-application.781012/

Yeah, seems like more and more people are hitting this issue. If you can submit a ticket on the web form it might give them an indication of how prevalent it is. I submitted a few times already but no response so far.

Yeah, hopefully it works for you - seems to work for most, and not work just for a few random people, i think there's like 5 in this forum that have the issue

AOR was Oct 17th, my understanding is that you could sign up on the tracker within 72 hours of getting the AOR - also, at the end of the pdf attached to the AOR, the check status page is linked (though the 24-72 hour timeframe isn't mentioned there). I did get the follow-up email "Follow the...

I didn't sign up for ECAS as I understand it's for mail applications only, and my app is online

FYI for the issue where tracker registration doesn't work even weeks after getting AOR, last week I made a support ticket with the new web form via the "tecnical problem" route and included detailed info and screenshots with the inspector. Still haven't gotten any response, and having seen the...

There's two: Old one: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx New one: https://www.cic.gc.ca/english/contacts/web-form.asp?v2 I used the new one but didn't hear anything back. However, I went through "Update or ask about your application" -> "Other" (that...

Yeah, me and @linxord have that same issue, it's annoying. We've put in webform tickets to get it resolved, but I haven't had any response.. you could maybe also put in a ticket there, might escalate if there's more cases.

I tried this but unfortunately it didn't work, my application was online. I get the same error message that I get when trying to register.