It's generic response , i got the same reply from them last week.
" IN PROCESS " also Initial status..... When i got my GCMS notes... it shows " In process" but Eligibility, Criminality and security was " Not Started" status.
It takes minimum Two weeks to show on the system. After 2 weeks try to email CPP-O or call them . When I submitted FBI , I emailed them after 3 weeks and got the reply from them .
Ordering GCMS notes should never slow down the process. It's just an electronic file unless you requested Paper format which will slow down the process.
It should be a good sign. London thread http://www.canadavisa.com/canada-immigration-discussion-board/thread-for-outland-london-uk-applications-t49436.0.html