2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 1, 3, 1). Do i need to press 1 six times...Not able to reach operator and it is getting no where
4. IVR will ask your application id. Don't wait for it to ask for 3 times...