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Most of us have sent scan copy of the original.

Can you send us the date of medical request and pass to put in the tracker line # 579. Next step is DM2 and then PPR: may happen at the same time for virtual landing.

Receiving pre-arrival service letter means the positive result for the immigration. They may ask your parents for second medical. CPC-M is saying that they are busy with Afghanistan.

Is your parents' medical already passed?

CIC Phone # 1888-242-2100. Then press 2-1-3-0 right after you heard options to select.

Yes, you can ask your parents to submit all the things they have asked. IRCC will ask anything required further. It looks your case is final as what you have received itself is PPR. You can see sample passport request from London VO on the link of 2019 tracker (cell J-2).

This looks passport request (PPR) to me for stamping PR visas except no. 2 is confusing as photocopies of passport is acceptable. Have you seen your ecas change to Decision Made for principal applicant.

Aren't you in line 577? It appears that your second medical is not passed yet as per the tracker.

Go to 2019 tracker and look for the information who has sent application in the same time with you: https://docs.google.com/spreadsheets/d/1AqTuXZrYG6sg4UHpHBEaMbWTgbHtvxzWYedaojGh0bg/edit#gid=945174368 The tracker includes only 864 cases out of 26000+ total, who has volunteered to provide their...

That is good as many were asked for second medical. Every step is a challenge. As you and your parents have waited do long for this to happen, you have to celebrate the reunion in Canada.

Congratulations! Did IRCC ask for second medical in your parents' case? If yes, when?

For no. 2, one way to include these information is in each photo of the applicants.

Sometimes that line appears when there is change in visa office. Your line in the tracker is has no updates. Do you mind to post when IME, PCC and biometrics were requested? Also what was your VO originally?

The following thread may help: https://www.canadavisa.com/canada-immigration-discussion-board/threads/two-way-courier-services-vfs-new-delhi-india.713205/page-277

Check cell no X2 of 2019 Tracker. 48.8% (422 out of 864) have reported they have received PPR.

Congratulations! You are one of few lucky ones who has received PPR so fast after responding to PR portal email. Some are told to wait until their parents come back to Canada. All the best to parents for smooth landing to become PR.

Are you Hidayat #1 (line 620) in the tracker?

Contact the embassy or consulate of your mother's country of citizenship. If you can write her country of citizenship, someone in this forum may be able to provide info.

You have to ask that question to the IRCC.

Decision Made 2 is seen only in ecas. If your parents have visa of Canada, the easiest thing is that they can come here and land virtually. If they need visa, you have to send webform saying that your parents are not in Canada and need PR visa to come here.