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After 32 days of giving my biometrics I finally got a message: You are required to re-do your biometrics. Your first set of biometric fingerprints has produced "Poor Quality" results. A new biometric instruction letter has been sent to you. You do not have to pay an additional Biometric fee...

Thank you for the info. How long did it take after that to get your visa?

Let us know if they answer. I'll do the same from my side.

Hi. What happened at the end? How did you solve the problem? I am on the same situation and going crazy, don't know what to do.

Have you checked if your biometrics appear as valid here?: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery Also, if you have a receipt, maybe you could attach it to the webform?

Hi. What happened at the end? Was your problem solved? Please let us know, I have the same issue right now.

Hi. Did you receive response? If so, when?

Hi. Did your problem was solved? What happened? I currently have the exact same issue...

Hi. Can you update on your problem? Was it solved? How? I have the same issue right now.

Hi. Did your status changed or remains the same? I have the same problem, it's been a month without change.

That's exactly my case, since it shows the date I did biometrics. So far it's been 24 days and still no response or change... Please let us know about your cases when something changes, I'll do the same.

Count me in with the same problem. My wife and I went to the VFS for biometrics on February 28. Her profile got updated almost immediately but mine didn’t. It’s been 10 days and remains the same. I am planning to return to VFS and explain my situation if nothing changes by the 15th day and see...