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Yes, apply in person at service Canada if it’s your first passport, this way they can check and confirm you filled in everything correctly. This is what we did for ours. Now just because you do it there, it doesn’t mean it will get processed faster. We are still waiting for ours and we...

Finally managed to get through and speak to somebody at the helpline after 2 weeks of trying, they said the average processing time is now 8 weeks, so even though we applied first week of March in person at service canada, they still haven't looked at it yet due the backlog. They advised me to...

Thank you, yeah I have been trying to reach them via phone for the last 10 days and no luck so far! it's so frustrating!!!!

Anyone received their passports who have applied in person in March at service Canada (no urgent travel) in BC? We applied at Vancouver service Canada office first week of March and obviously paid there instantly, was told expected mailout date will be April 13th and still nothing. I have been...

Thank you, yeah I submitted multiple requests for status in the last 3 weeks and nothing, no reply, nothing!

Congrats, when did you file yours?

How does one go about filing a complaint?

So we went to service canada first week of March and applied in person (normal processing), still nothing. I would have thought it will be faster since we applied at service canada and paid there. Anyone knows time estimates? I am starting to get worried and I can not reach them via phone...

yeah thats what I just got, strange!

I just called passport helpline, I got an automated message saying (our offices are currently closed) ? It's 12.15pm est and within working hours, how come they are closed?

sigh, thank you!

Many Congratulations, really happy for you!!

Has anyone received a response back when filing request for status on the passport using the link below? I sent a request 2 weeks ago and nothing. We applied in person at service canada first week of March and nothing since then, we were told expected dispatch date 4th of April...

Thank you, yeah we applied in person. I tried to call the passport checking service earlier and the automated message said (you are number 576 in the queue), so I gave up, sigh!

Not sure if this is the right thread but when you go to service Canada and you apply for a passport (in person - not urgent and normal processing), they usually give you an expected mail-out date, has anyone received it within that date? Our mail-out date was last week and i have not received...

When you apply for a passport personally at service Canada, they usually give you a receipt which has a date of expected passport dispatch (for non express), has anyone's had any delays and they didn't get the passport weeks or month after that expected date?

Anyone knows if service Canada will accept a citizenship certificate with a tear in it (you can see all other details fine such name, certificate number, the bar codes)), just when canada post delivered it, the envelope was torn and there was a slight cut from one the certificate edges. Now I...

Thank you very much, finally I can breath, it has been a long 2 months waitting for the certificate. Although I am annoyed the certificate is damaged (piece torn off), just praying now the passport office don't reject it (but you can see all the details fine including certificate number and bar...

So Finally I have recieved my certificate today, phew Unfortunately the certificate has a cut on the side, the envelop was damaged, I can't believe they have put the certificate in a cheap non protective envelope, all the details in the certificate have not been impacted but there is a visible...

Not sure how to contact the Nova Scotia office (processing office), does anyone have the email for them? I replied back to the manitoba office (who did the ceremony) and nothing. Either way, I have to now wait 6 weeks from the date of certificate dispatch (which was 18th of Feb) before...