Hello,Hello, we have almost the same timelines and same situation. I am not sure when it went to decision made and when I called them (tried for over a week) they wouldn't give me the answer. They received my application on October 27th, and my acknowledging receipt came on January 7th. According to the officer i spoke with he said it takes about 120 days from the date they start processing your application, which doesn't seem to make sense. If that is the case, then they should change their processing times to around 8 months..... I am panicking and freaking out, as I need to travel soon and have been waiting for my card forever now =( Have you any updates on your application?
My wife's case is similar to yours. Decision made for the past 5 weeks. We have been calling IRCC daily for the past 2 weeks now and never get connected as we get a message that the call volume is high and the call gets disconnected before we get connected to an agent. Wondering how you were able to connect to an officer. is the number to call: 888-242-2100? Pls let me know.