Unless you sort out the issue with WES, going for another evaluation will not help.They sent my transcripts to WES as requested. How do you know if there was a case against my university for forged docs? Because I haven't ever heard of any such thing. Can I make a new profile and go for verification again?
Reach out to your university and see if there were any correspondence received from WES. Unless the transcripts were sent exactly the way WES specified, it would be a problem too.