We are in Canada and applied in November 2020, it’s gonna be a year soon. We received our medical request and biometrics, and the pre arrival letter back in July and since then, nothing… We didn’t do our medical because of the new public policy but our profile still saying “we did not receive the results of your medical” every time I call they tell me that I don’t need to get the medical done, however, our profile still asking for it… frustrating situation