Hi @Hopeforthebest85 - I think you should raise a webform to check status. I had raised it 3 days after they received our passports In reply they mentioned that they received required documentation and they are processing it.Hi @mlcanada, I have submitted my passports and set of photos requested on 4/26 from US location, it reached Ottawa on 4/28. Post that i was again requested to resubmit photos(to be taken from a commercial photographer) on 5/3, i sent it on 5/3 itself and they reached on 5/5. After that i have not received any update on the status and also passports. It's been almost 3 weeks now. How long i should wait before i raise a webform to get the status.
IMO , staying long without passport is risky.