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Is the 5MB file size to send passports via email to IRCC per file or entire email ?

novascotia27

Hero Member
Jan 4, 2016
491
280
For passport requests, is the 5 MB file size limit applicable to the file or entire email with file? I am not clear on that.. I’ve got two PDFs to send, copies of passports and translations, each one 3.8 MB. 7.6 MB total. Please advise
 

im2kool

Star Member
Dec 29, 2020
181
118
For passport requests, is the 5 MB file size limit applicable to the file or entire email with file? I am not clear on that.. I’ve got two PDFs to send, copies of passports and translations, each one 3.8 MB. Please advise
Let's assume you have two passports during your period so you will attach two seperates files and each file size should be with in 5MB. Although I read that some offices are flexible with regards to file size.
 
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novascotia27

Hero Member
Jan 4, 2016
491
280
Let's assume you have two passports during your period so you will attach two seperates files and each file size should be with in 5MB. Although I read that some offices are flexible with regards to file size.
Gotcha .. thank you.. the instructions are not entirely clear in the email I received. I have also not received a confirmation email from my office! This is so painful
 

novascotia27

Hero Member
Jan 4, 2016
491
280
Last question.. I’ve got a passport that only covers 4 months of my eligibility period, and the stamps in it (5 of them) are outside the eligibility period. Do I need to translate those as well?
 

harirajmohan

VIP Member
Mar 3, 2015
6,162
1,666
Category........
Visa Office......
Sydney, NS
Job Offer........
Pre-Assessed..
App. Filed.......
29-May-2015
Doc's Request.
30-Dec-2015 ReminderEmail(PCCs, NewPassport via cse 31-Dec-2015)
Nomination.....
SK 22-Apr-2015
AOR Received.
11-Aug-2015
Med's Request
23-Dec-2015
Med's Done....
20-Jan-2016
Passport Req..
26-May-2016 (BGC In Progress 25-May-2016)
VISA ISSUED...
PP Reached Ottawa:27-May-2016, Received:10-Jun-2016
LANDED..........
PR: 09-Jul-2016, PR Card: 17-Aug-2016
Last question.. I’ve got a passport that only covers 4 months of my eligibility period, and the stamps in it (5 of them) are outside the eligibility period. Do I need to translate those as well?
All passports touching the eligibility period, even if its just one day.
And of course all pages on the above said passports, including whichever pages require translation - Lets not confuse them with less pages which easily leads to delays in application.
 
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seaboard33

Star Member
Aug 10, 2021
63
30
For passport requests, is the 5 MB file size limit applicable to the file or entire email with file? I am not clear on that.. I’ve got two PDFs to send, copies of passports and translations, each one 3.8 MB. 7.6 MB total. Please advise
if sending to calgary citizenship email you get automated reply which is acknowledge your email delivered. so send two file 7.6 mb wait for acknowledge email , if not receive use pdf software reduce size and email again.
 

Suh1756

Star Member
Mar 5, 2017
139
55
Let's assume you have two passports during your period so you will attach two seperates files and each file size should be with in 5MB. Although I read that some offices are flexible with regards to file size.
I have the same confusion. If we have two passports covering the eligibility, both files will have the same naming format in the email attachment? Lastname-ApplicationId? Also translation has to be a separate file or to be arranged next to the page with the non-english stamp while merging?

Or both passports and the translation can be emailed as one attachment if the file size is under 5MB?
 

novascotia27

Hero Member
Jan 4, 2016
491
280
I did not get an AOR either and sent passports' copies 15 days ago already...it is their practice not to answer for anything
 

supercake

Star Member
Aug 24, 2017
118
98
VANCOUVER
I sent my 2 passports and a LOE (re: lost passport from within my eligibility period) in a single PDF file on Sep 22 and received an automated acknowledgement instantly.

I read the instructions as needing to be one attachment of all documents under 5mb in size.

I used https://www.ilovepdf.com/compress_pdf to compress and it ended up being 4.2mb and still very good quality.
 
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maniacworld

Hero Member
Apr 22, 2013
337
78
Job Offer........
Pre-Assessed..
has anyone received any communication after sending pp scans/translations? Is there an indicative timeline one should expect to hear anything next? Thanks
 

yoguibrown

Full Member
Jul 7, 2013
33
17
I sent copies of my passports in pdf format but sent them in a zip file. Did anyone do the same? Will this be rejected?