Hello there,Hi, I am pre-march 2020 and have not received a single communication, not even re-medicals. Could you please tell me what number you called? Are you currently in Canada? I found one number, however, it only works for candidates present in Canada.
I reside in the US. I used Fongo App to call IRCC on 1-888-242-2100. Try if this app works for you.
You can also write to them: ircc.in-rroc-corr-ri.ircc@cic.gc.ca
Hope this information helps! Good luck!