Does anyone know how long it takes to receive portal credentials after replying to the portal confirmation email?
I have received the portal confirmation email on Aug 28th and replied the same day. On Aug 29th the same portal confirmation email was sent to me again, and I replied again! This happened to my dependant too, and he also replied on the same day as me. Still waiting for the portal credentials to upload the photo and confirm the address.
Also, in the attached PDF, there is no indication of which office is processing my file. This is how the letter finished:
Sincerely,
(GCMS user ID)
(Office’s city name)
Immigration, Refugees and Citizenship Canada
Is this normal?