True. Submitting it at Service Canada adds a little bit more time to the process compared to submitting it directly at the passport office.Apparently, applications received by Service Canada in-person are still considered pending until it is officially received by a passport officer.
I just called the contact centre and was informed my application processing date was considered a week after I submitted it!
For people living in the St. Catherine's area or in Kitchener, I guess you might want to try submitting it in the Passport office directly (walk-in) and see if your application is accepted. There was one other applicant (I think @yasir22 ) who also submitted a walk-in application (Express service) at Kitchener Passport office and received the passport in 4 days without proof of travel.
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