My mom is Aug 2019, she is 68 years old, with only background completed twice, Jan 2020 and April 2021. The only sad part is reading this reply from IRCC to legitimate questions:
Due to the ongoing situation related to the novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however, processing times are affected and any disruption caused by COVID-19 is not reflected accurately on our website. We will make all the necessary efforts to finalize the application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.