Hello everyone, I have a dilemma, my work experience stated in my workplace document is Sales Department, Sales associate over phone. The work was performed using a computer and the software to receive customer's requests. I was selling them the products and informing them about the product features, ex. (how to use it) and manage the delivery date and time and finally close the request. Other described duties are (1.Present and promote to customers services or products of our company. 2. Maintain the contact with existing clients for making them permanent customers. 3.Propose discounts and benefits for customers. 4. Identify new potential customers. Under what NOC would this qualify more exactly ? under Sales I found 8 NOCs, the last one is under D with code 6623, but I was wondering if it can be considered as customer service in any case more exactly NOC 6552 C ? Since I found couple of job offers stating for customer service they require past experience in call centre that could be under sales or other assistance.
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